TERMS OF SALES

THESE CONDITIONS OF SALE ARE INTENDED TO DEFINE THE CONTRACTUAL RELATIONSHIP BETWEEN THE COMPANY AND THE PURCHASER AND THE CONDITIONS APPLICABLE TO ANY PURCHASE MADE THROUGH THE MERCHANT SITE WWW.INCREDIBLERANGE.COM, WHETHER THE PURCHASER IS A PROFESSIONAL OR A PRIVATE CONSUMER. THE ACQUISITION OF A GOOD OR A SERVICE THROUGH THIS SITE IMPLIES UNRESERVED ACCEPTANCE BY THE BUYER OF THESE CONDITIONS OF SALE.

CHARACTERISTICS OF THE PROPOSED GOODS AND SERVICES

The products and services are those listed in the catalog published on the www.INCREDIBLERANGE.COM.com website. These products and services are valid as long as they are displayed on the site, within the limits of available stocks. In the event of the unavailability of an article noted after the placing of the order, the company will inform the buyer thereof by e-mail or by telephone as soon as possible, by proposing:

an exchange for another item of the same amountpartial cancellation of the ordertotal cancellation of the order.

The images and photographs are as accurate as possible, however, they cannot ensure perfect accuracy, especially with regard to colors.

PRICES

The products are invoiced on the basis of the prices displayed on the site at the time of placing the order. The company reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer.

Prices are expressed in Euros, all taxes included (for France and EU countries).

ORDERS

Registration conditions

The order confirmation requires the creation of a personal account on the Site. This account is intended to save the billing and delivery information of the said order and the following ones as well as to be able to take advantage of the loyalty advantages. Account creation is free. The buyer can deactivate his account at any time.

Order confirmation

The data recorded by IR LEATHER MANUFACTURERS PRIVET LIMITED (INCREDIBLE RANGE) constitutes proof of all transactions between IR LEATHER MANUFACTURERS PRIVET LIMITED (INCREDIBLE RANGE) and the buyer. The contractual information will be confirmed by e-mail at the time of order confirmation and at the time of delivery.

The buyer must verify the completeness and conformity of the information he provides. The latter cannot be held responsible for any input errors and the consequences in terms of delays or delivery errors. In this context, all costs incurred for reshipment will be borne by the buyer.

Payment terms

All orders are payable in euros. To pay for his order, the buyer has the choice of payment methods offered on the site:

Credit card: Payments by credit card will be made through the secure 3D SECURE system which uses the SSL (Secure Socket Layer) protocol so that the information transmitted is encrypted by software and that no third party can read it. during network transport.

Paypal: This secure payment method offers the same guarantees as a credit card transaction.

The buyer guarantees to the seller that he has the necessary authorizations to use the method of payment chosen by him, during the validation of the order form. The company reserves the right to honor an order or a delivery in the event of non-payment or refusal of payment authorization by accredited bodies.

Buyer's account will only be debited upon shipment of available products or services. Any payment will only be considered final after effective and complete collection of the sums due. The processing and shipping of the order only takes place after verification of the payment method and receipt of the authorization to debit the bank card or Paypal account.

DELIVERIES

Once an order is recorded and paid for, it will be prepared and shipped within 24 hours (working days). Order preparation times may be extended exceptionally. The company then undertakes to notify the buyer in advance.

In the event of damage during transport, we invite the customer to refuse delivery to the carrier and to state his express reservations on the delivery note.

Shipping costs are calculated according to the country of delivery indicated. These costs are payable by the Customer in addition to the price of the products purchased unless the free delivery code is added.

The company cannot be held responsible for delays in delivery or non-performance due to the consumer or in the event of force majeure.

RETURNS / EXCHANGES / REFUNDS

All products sold benefit from the "satisfied or refunded" clause in accordance with the provisions of the Consumer Code, article L 121-21, unless otherwise specified on the days of the sales. This right of withdrawal is exercised without penalty, with the exception of the costs of returning the package, which remain the responsibility of the Customer.

In the event of non-compliance of the products purchased or if they do not satisfy the Customer, the latter may return them by requesting an exchange or a refund using our contact form.

The returned product must be in new condition, that is to say similar to that of its unpacking. It must also be in perfect condition, the shoulder strap carefully stored inside the bag and the bag well packaged.

Purchases made on the website must imperatively be returned to our warehouse.

a company IR LEATHER MANUFACTURERS PRIVATE LIMITED (INCREDIBLE RANGE)

Located at 18 Boulevard de la Liberte 13001 MARSEILLE, France

Email: clients@incrediblerange.com

Telephone number: +33 6 52 67 67 00

If the conditions mentioned above are not respected, the company reserves the right to refuse the return of said products and will send them back to the buyer, without the possibility of exchange or reimbursement.

When the right of withdrawal is exercised, the company is required to reimburse the buyer for all sums paid no later than fourteen days from the date on which he is informed of the consumer's decision to withdraw.

More information on our refund policy: https://www.incrediblerange.com/politique-de-remboursement

GUARANTEE

IR LEATHER MANUFACTURERS PRIVATE LIMITED (INCREDIBLE RANGE) offers a 1 year warranty on its models from the date of purchase. This warranty covers repair costs (except zippers beyond 6 months) if applicable, but disclaims all liability for misuse, accidental damage, poor maintenance of the product and abnormal wear and tear of the latter.

Only models purchased on our website or in the IR LEATHER MANUFACTURERS PRIVATE LIMITED (INCREDIBLE RANGE) store are eligible for this warranty.

You can contact customer service directly via the site's contact form or by email: clients@incrediblerange.com. Don't forget to include your invoice number or place of purchase and your full name. Our team will assess the problem and pay the repair costs.

INTELLECTUAL PROPERTY

All elements of the WWW.INCREDIBLERANGE.COM site are and remain the exclusive intellectual property of IR LEATHER MANUFACTURERS PRIVATE LIMITED (INCREDIBLE RANGE). No one is authorized to reproduce, exploit, redistribute, or use for any purpose whatsoever, even partially, elements of the site whether software, visual or sound.

PERSONAL DATA

In accordance with the regulations in force, you have the right to access, rectify and delete data concerning you. You can also contact us to provide us with instructions on what to do with your data by using our contact form.

More information on our privacy policy: https://www.incrediblerange.com/politique-de-confidentialite