GENERAL TERMS AND CONDITIONS OF SALE
THESE TERMS AND CONDITIONS OF SALE ARE AIMED AT DEFINING THE CONTRACTUAL RELATIONSHIP BETWEEN THE COMPANY AND THE BUYER AND THE TERMS AND CONDITIONS APPLICABLE TO ANY PURCHASE MADE THROUGH THE MERCHANT WEBSITE WWW.INCREDIBLERANGE.COM, WHETHER THE BUYER IS A PROFESSIONAL OR AN INDIVIDUAL CONSUMER. THE PURCHASE OF A GOOD OR SERVICE THROUGH THIS WEBSITE IMPLIES THE BUYER'S UNRESERVED ACCEPTANCE OF THESE TERMS AND CONDITIONS OF SALE.

CHARACTERISTICS OF THE GOODS AND SERVICES OFFERED
The products and services are those listed in the catalog published on the website www.INCREDIBLERANGE.COM.com. These products and services are valid for as long as they are displayed on the website, while stocks last. If an item is found to be unavailable after the order has been placed, the company will inform the buyer by email or telephone as soon as possible, offering:
an exchange for another item of the same price, partial cancellation of the order, or complete cancellation of the order.
Images and photographs are as accurate as possible; however, they cannot guarantee perfect accuracy, particularly with regard to colors.

PRICES
Products are invoiced based on the prices displayed on the website at the time the order is placed. The company reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day the order is placed will be the only one applicable to the buyer.
Prices are expressed in euros, all taxes included (for France and EU countries).

ORDERS
Registration Conditions
Order confirmation requires the creation of a personal account on the Website. This account is intended to store billing and delivery information for this and subsequent orders, as well as to enable loyalty benefits. Creating an account is free. The buyer may deactivate their account at any time.

ORDER CONFIRMATION
The data recorded by IR LEATHER MANUFACTURERS PRIVET LIMITED (INCREDIBLE RANGE) constitutes proof of all transactions between IR LEATHER MANUFACTURERS PRIVET LIMITED (INCREDIBLE RANGE) and the buyer. Contractual information will be confirmed by email upon order confirmation and upon delivery.
The buyer is responsible for verifying the completeness and accuracy of the information provided. The latter cannot be held responsible for any data entry errors or the consequences in terms of delays or delivery errors. In this context, all costs incurred for reshipping will be borne by the buyer.

PAYMENT TERMS
All orders are payable in Euros. To pay for their order, the buyer has the following payment methods available on the website:
Credit Card: Credit card payments will be made through the secure 3D SECURE system, which uses the SSL (Secure Socket Layer) protocol. The information transmitted is encrypted by software and cannot be read by any third party during transit over the network.
Paypal: This secure payment method offers the same guarantees as a credit card transaction.
The buyer guarantees the seller that they have the necessary authorization to use the payment method chosen by them when validating the order form. The company reserves the right to honor an order or delivery in the event of non-payment or refusal of payment authorization by accredited organizations.
The buyer's account will only be debited upon shipment of the available products or services. Any payment will only be considered final after full and effective collection of the amounts due. Orders will only be processed and shipped after verification of the payment method and receipt of debit authorization from the credit card or PayPal account.

DELIVERIES
Once an order is registered and paid for, it will be prepared and shipped within 24 hours (business days). Order preparation times may be extended in exceptional circumstances. The company undertakes to notify the buyer in advance.
In the event of damage during transport, we invite the customer to refuse delivery from the carrier and to expressly note their reservations on the delivery slip.
Shipping costs are calculated based on the delivery country indicated. These costs are payable by the customer in addition to the price of the products purchased, unless a free delivery code has been added.
The company cannot be held responsible for delivery delays or non-performance due to the customer or in cases of force majeure.

RETURNS / EXCHANGES / REFUNDS
All products sold benefit from the "satisfied or refunded" clause in accordance with the provisions of the French Consumer Code, Article L 121-21, unless otherwise specified during the sales period. This right of withdrawal is exercised without penalty, with the exception of the return shipping costs, which remain the responsibility of the Customer.
In the event of non-compliance with the purchased products or if they do not satisfy the Customer, the Customer may return them by requesting an exchange or refund using our contact form.
The returned product must be in new condition, i.e., similar to that in which it was unpacked. It must also be in perfect condition, with the shoulder strap carefully stored inside the bag, and the bag properly packaged.
Purchases made on the website must be returned to our warehouse. I R LEATHER MANUFACTURERS PRIVATE LIMITED (INCREDIBLE RANGE)
Port Terraces Shop, 9 Quai, Du Lazaret, 13002 Marseille, France
Email: clients@incrediblerange.com
Phone number: +33 6 52 67 67 00
If the above conditions are not met, the company reserves the right to refuse the return of said products and will return them to the buyer, without the possibility of exchange or refund.
When the right of withdrawal is exercised, the company is required to reimburse the buyer for the full amount paid no later than fourteen days from the date on which it is informed of the consumer's decision to withdraw. More information on our refund policy: https://www.incrediblerange.com/refund-policy

WARRANTY
IR LEATHER MANUFACTURERS PRIVATE LIMITED (INCREDIBLE RANGE) offers a 1-year warranty on its models from the date of purchase. This warranty covers repair costs (except for zippers after 6 months), if applicable, but disclaims all liability for misuse, accidental damage, improper maintenance, and abnormal wear and tear.
Only models purchased on our website or in the I R LEATHER MANUFACTURERS PRIVATE LIMITED (INCREDIBLE RANGE) store are eligible for this warranty.
You can contact customer service directly via the website's contact form or by email: clients@incrediblerange.com. Remember to include your invoice number or place of purchase, as well as your full name. Our team will assess the problem and cover the repair costs. INTELLECTUAL PROPERTY
All elements of the website WWW.INCREDIBLERANGE.COM are and remain the exclusive intellectual property of I R LEATHER MANUFACTURERS PRIVATE LIMITED (INCREDIBLE RANGE). No one is authorized to reproduce, exploit, redistribute, or use for any purpose whatsoever, even partially, elements of the website, whether software, visual, or audio.

PERSONAL DATA
In accordance with current regulations, you have the right to access, rectify, and delete your personal data. You can also contact us to provide instructions on how to handle your data using our contact form.
More information on our privacy policy: https://www.incrediblerange.com/privacy-policy